All articles › Deliveries

Delivery Scheduler: Overview and Booking Guide

Overview

All inbound deliveries to Mountainy — including containers, LTL, and full truckloads — must be scheduled in advance using the Delivery Scheduler at mountainy.com/schedule-delivery. This ensures our team is prepared for your arrival, the delivery is added to our warehouse calendar, and we can manage daily receiving capacity across all clients.

This guide walks through how to book a delivery from start to finish.


How to Book a Delivery

Step 1: Select Warehouse Location

Navigate to the Delivery Scheduler and select the warehouse your shipment is going to — either Mountainy PA (DuBois, Pennsylvania) or Mountainy AZ (Goodyear, Arizona).

Select Warehouse Location

Step 2: Select Delivery Type

Choose the type of delivery that best describes your shipment. Each option includes a standard unload window so you know how much time to expect.

  • LCL — Less than Container Load (60 min)

  • FCL Palletized — Full container load, palletized (60 min)

  • FCL Unpalletized — Full container load, floor loaded (1–4 hrs depending on volume)

  • LTL — Less than Truckload (60 min)

  • FTL — Full Truckload

Select Delivery Type

Step 3: Choose Date & Time

Select your Estimated Unload Duration based on the size of your shipment, then pick a delivery date from the calendar. Available time slots will appear on the right — select the one that works for your carrier.

Choose Date and Time Slot

Step 4: Enter Shipment Details

Fill in the required shipment information. The fields marked with an asterisk (*) are required.

  • Company Name * — Your brand or company name

  • PO Number * — The purchase order in ShipHero for this shipment

  • Carrier Name * — The carrier handling the delivery (e.g., TFORCE, XPO)

  • Trailer / Container ID * — The container or trailer number

  • Pallet Count (optional) — Number of pallets in the shipment

  • Carton Count (optional) — Number of cartons

  • Notes (optional) — Any special instructions (e.g., "Half palletized, half floor loaded")

Shipment Details Form

Step 5: Upload BOL (Optional)

If you have a Bill of Lading document, please upload it in the BOL section

Notes and BOL Upload

Step 6: Submit Your Booking

Once all required fields are filled in, click the green "Schedule Delivery" button at the bottom of the page. Your delivery will be confirmed, added to the warehouse calendar, and our team will be notified.

Schedule Delivery Button

Need Help?

If you have questions about scheduling a delivery or need assistance with the booking process, please reach out to the Mountainy team at any time. We are here to help.