FAQ's

• Can I cancel my order after it's been placed?
• Can you help source custom branded packaging?
• Carrier Signature Reference Guide
• Creating Build Kits and Bundles in ShipHero
• Fulfillment Glossary
• How can I pay you?
• How do we communicate on a day-to-day basis?
• How do we determine which shipping service to use?
• How do you determine how my product is stored?
• How do you receive my goods?
• How should I send my products to you for receiving?
• Identify Holds and Orders Not Ready To Ship in Your 3PL Portal
• What are your warehouse addresses?
• What is lot tracking?
• What is the difference between FIFO and FEFO?
• What shipping software do we use?