Passport Global – International DDP Shipping

Last updated: February 26, 2026

Overview

Mountainy partners with Passport Global to provide streamlined international shipping with Delivered Duty Paid (DDP) support.

This allows brands to offer international customers fully landed pricing at checkout — including duties and taxes — with no surprise fees upon delivery.

If you sell internationally or plan to expand beyond the U.S., Passport helps simplify compliance, pricing accuracy, and cross-border logistics.

Who This Is For

You may benefit from using Passport Global if:

  • You ship internationally and want to eliminate surprise duties for customers

  • You want duties and taxes calculated at Shopify checkout

  • You’ve experienced international delivery refusals due to unpaid fees

  • You want to improve international conversion rates

  • You’re expanding into new global markets

  • You want a more predictable international shipping experience

  • You want to avoid managing foreign tax filings and compliance independently

What Passport Does

Passport enables Delivered Duty Paid (DDP) international shipping.

This means:

  • Duties and taxes are calculated in real time at checkout

  • Customers see the full landed cost before completing their purchase

  • Fees are collected upfront

  • Customers are not charged additional amounts upon delivery

The system integrates with Shopify and uses shipment details such as:

  • Product type

  • Declared value

  • Destination country

  • HS codes

  • Order value

Passport then calculates and displays the appropriate duties and taxes during checkout.

Why DDP Shipping Matters

Traditional international shipping often creates friction:

  • Customers receive unexpected duties or customs bills

  • Packages are delayed in customs

  • Orders are refused due to surprise fees

  • Brands face negative reviews and support tickets

DDP shipping improves the customer experience by:

  • Providing transparent pricing

  • Reducing delivery surprises

  • Increasing successful delivery rates

  • Improving international conversion

  • Reducing customer service burden

Compliance & Tax Considerations

Selling internationally can create complexity around:

  • Duties and customs declarations

  • VAT and import taxes

  • Cross-border compliance

Passport’s model helps simplify this process by managing the calculation and collection of duties at checkout, reducing the need for brands to independently navigate foreign tax structures or customs fee collection.

How This Relates to Mountainy Clients

As a fulfillment partner, Mountainy ships inventory on behalf of growing eCommerce brands.

International shipping friction can impact:

  • Delivery performance

  • Customer satisfaction

  • Return rates

  • Support workload

By implementing DDP through Passport, brands create a smoother post-purchase experience while maintaining predictable shipping operations.

How to Get Started

If you are interested in enabling international DDP shipping:

  1. Message your Mountainy account manager in your Slack channel

  2. Request an introduction to a Passport team member

Your account manager will coordinate the introduction and next steps.

Frequently Asked Questions

What does DDP mean?

DDP stands for Delivered Duty Paid. It means all duties, taxes, and import fees are calculated and collected at checkout, so the customer does not pay additional charges at delivery.

Will this increase my international conversion rate?

In many cases, yes. Customers are more likely to complete checkout when they see the full landed cost upfront rather than risking surprise fees later.

Do I need to register for taxes in every country I ship to?

Passport’s structure helps simplify cross-border tax handling and duty collection. However, tax obligations can vary by business model and volume. It’s recommended to consult with a tax professional regarding long-term international tax strategy.

Is this required to work with Mountainy?

No. Passport is an optional partner solution available to clients who want to streamline international shipping and improve the global customer experience.